Our friendly client service representatives and claims analysts are available to assist you anytime between 8:15 A.M. and 4:45 P.M. Monday through Friday. Outside of these hours, we make it easy to access the information our clients need in two different ways: Fax Recall Services Operational 24 hours a day, 7 days a week Complete benefit, eligibility, and claims status information available to providers immediately Claims status information available to employees immediately On-line Access Claims information Eligibility information and changes Enrollment State of the art reporting and graphing ID card reorders Plan document viewing Call today at (800) 634-3506 to set up your internet password, if you haven't already done so.